Customer journey and brand
Websites, enquiries and roadmapsBefore
No shared picture of how customers choose and buy.
What we built
A map of the customer journey, a brand board and a marketing review.
Now
A plan for every page of the site.
← All work
Building materials · Estonia · In progress
A new website, with enquiries going straight into the CRM
The prototype is approved. Launch is next.
What we built
3 systemsNew website
Websites, enquiries and roadmapsBefore
An old website that was hard to edit.
What we built
A new website the team can edit themselves, and a plan so that old links keep working.
Now
The team updates pages without help.
Enquiries into the CRM
Answering and following upBefore
Enquiries arrived by email, and nobody tracked them.
What we built
Email and form enquiries become deals in the CRM.
Now
Planned after launch.
Other clients
All work →
4 systemsFrom finding new brands to answering them, in one system
- Finding leads
- Sales inbox with AI replies
- Quote reminders
- Unsubscribes and out-of-office replies
Every lead is checked before a campaign, and every reply is answered in the customer's language.
3 systemsNew resellers across Europe, written to in their own language
- Reseller lists per country
- Campaigns in the local language
- Reply panel and alerts
1,523 companies contacted. About 1 in 11 answered "interested".
5 systemsInvoices, production and their own CRM
- Invoices in Merit Aktiva
- Production cards
- Quotes and costing in one place
- Their own CRM, dashboard and AI assistant
- Digital roadmap and grant
An invoice takes seconds instead of 10–15 minutes.
Martin TerasFounder · Sales Director
What's eating your week?
“Show me the job that eats your week. There's a good chance we've built something like it already.”
- 30 minutes, free
- A clear answer: can it be automated, and is it worth it
- A rough price and timeline
1What's eating your week?
Choose one or more. Next we'll ask for your email and company.